Medical Records
Release of Information
A patient, or his/her legal representative, may inspect and/or obtain a copy of their medical records, or have copies of medical records sent to another facility. Washington Hospital Healthcare System requires a completed and signed Authorization for Use or Disclosure of Health Information form before releasing any documents to anyone, including the patient.
How to Request a copy of your medical records:
- Print and complete the Authorization for Use or Disclosure of Health Information form
- The release form must be completed, dated and signed
- Please be sure to include the date(s) of service requested
- We ask that you specify what components of your medical records you wish to obtain/release. Often, the Discharge Summary, Operative Report and History & Physical contain relevant information to suit your needs.
- If you request your complete medical record, there will be a service fee. There is also a processing time of up to 15 days for a copy of the complete medical record.
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Requests must specify requesting/authorizing the following information:
- Mental Health Treatment Information
- HIV Test Results
- Alcohol/Drug Treatment Information
If you have any questions regarding release of information, please call 510.818.6629.
You may deliver your forms via email or by mail. A photo ID is also required, so please be sure to include a color copy of your photo ID with any request.
Please mail to:
Washington Hospital Healthcare System
Attn: Health Information Management Department (HIM)
2000 Mowry Ave.
Fremont, CA 94538
Or email: Email: ROI@whhs.com
For telephone support, call call 510.818.6629, Monday thru Friday, 8 a.m. to 4:30 p.m. (closed on holidays)
Imaging Results
New! Access your imaging results with
PocketHealth.
PocketHealth is a secure web platform that allows you to access, share and permanently store your medical imaging results.
Patients can enroll through their MyChart account or directly at www.pockethealth.com/whhs. Questions? Contact the Imaging Library at 510.818.7032.