Quality Initiatives

About

At Washington Hospital, we believe quality is everyone’s responsibility. We dedicate ourselves to working together to build and sustain a culture of safety and accountability with one goal in mind: continuously improving outcomes for our patients and our community. This dedication to quality is driven by one of Washington Hospital’s guiding principles: the Patient First Ethic.

To support the organization’s quality efforts, Washington Hospital has an entire department dedicated to quality, aptly named the Quality Department. This Department is responsible for overseeing the Hospital’s performance activities by working with staff and physicians to assure the quality of care delivered to patients meets or exceeds regulatory and best practices.

2014 Annual Report Edition of Health Signs

Washington Hospital is dedicated to providing the highest quality of care in the safest possible environment for every patient.We are proud to share with you Washington Hospital's 2014 Annual Report to the Community. In this report, you will find information on how Washington Hospital has worked to address a wide range of quality-related issues focused on delivering better patient care. The report also contains data illustrating Washington Hospital’s success in meeting and exceeding a set of standardized Core Performance Measures set by the Joint Commission, the nation’s leading hospital accreditation entity. Please note that the 2014 Quality Report is part of the 2014 Annual Report.

Past Quality Reports

2013 Annual Report Edition of Health Signs

2011-12 Annual Report: Community. Quality. Innovation.

2011 Annual Quality Report: Quality That Reflects Caring

2010 Annual Quality Report: Bringing Quality to Life

2009 Quality Report

Learn More About Our Quality Initiatives
Each month, a Quality Presentation is given at the Washington Township Health Care District Board Meeting covering quality improvement initiatives, monitoring activities and education. See the recent Nurse Sensitive Indicators presentation below that was provided during the February 2015 Board Meeting.

The most important part of your health care team
Washington Hospital believes that the patient has a huge role in his or her health care. Our "Please Ask" campaign educates patients to ask questions of the staff if they do not understand something about their care including their medications. By asking questions and being informed, patients help improve their own outcomes. We appreciate feedback from our patients and community. Click here to download the Please Ask brochure.

If you have any concerns or issues, please feel free to contact Washington Hospital’s Compliance Department at (510) 791-3400 or send an e-mail to feedback@whhs.com or call Washington Hospital’s Community Relations Department at (510) 791-3417 to have a free copy of the Quality Report mailed to your home.


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