CEO Message


This past year, the staff, physicians and volunteers of Washington Hospital Healthcare System and the Board of Directors of the Washington Township Health Care District have worked to ensure that our Hospital continues providing the very best care for our community. At the same time, we have strived to remain competitive in a highly complex and evolving health care marketplace.

Washington Hospital has expanded our affiliation with UCSF Medical Center and UCSF Benioff Children’s Hospital in significant and exciting ways. This important collaboration continues to bring the highest level of medical care into our community, while making it easier for residents to be referred to UCSF Medical Center or UCSF Benioff Children’s Hospital, if necessary. We have also expanded access to specialized UCSF physicians in specific clinical areas.

One of the most exciting developments has been the launch of a highly successful collaboration with UCSF Benioff Children’s Hospital in the Washington Special Care Nursery and Pediatrics Department, where we care for our youngest at-risk patients. We have also established a liver outreach clinic, an advanced heart failure clinic and additional genetic testing services. Other projects we are developing with UCSF include perinatal diagnostic services, a pediatric specialty clinic, pediatric surgery, telemedicine, cardiovascular surgery support, family practice physician recruitment and palliative care.

We are also undertaking innovative new strategies to help us compete in the rapidly changing health care marketplace. Federal and state legislation, changes in medical technology and treatment protocols, and the overall economic and financial environment are all having an impact. At Washington Hospital, we continue working to become the high-quality, low-cost health care provider for our community.

Recently we embarked on our Lean transformation journey, which is based on the extensively-proven Toyota Production System. Lean focuses on driving waste from our operations while enhancing high-quality health care and increasing value. As always and in keeping with our Patient First Ethic, we focus on what is best for patients.

Despite many challenging and exciting changes, our Healthcare System’s focus on the Patient First Ethic and uncompromising dedication to patient safety never waiver. These principles have and always will be the driving forces behind our efforts to deliver the highest standard of care to the people we serve.


Nancy Farber, CEO
Washington Hospital Healthcare System

We value your feedback. If you have questions about the topic of this column or about other WHHS services, please contact Community Relations at 510-791-3417. Additional information about the hospital and our services also is available throughout our Website.


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